Due to the latest information regarding the evolution of COVID-19 and Croatian Government recommendations, as well as world health authorities, we are looking forward to opening our camps and mobile homes as soon as the circumstances allow it.
We firmly believe that our responsibility is to prioritize health and well-being of all our guests and employees of Adriatic Kampovi. The current situation in Croatia is encouraging, and the situation in Europe is rapidly improving and we cannot wait to welcome you back.
We are focused on how the coronavirus is impacting our guests and have made some important updates to our cancellation policy to provide greater flexibility when planning your summer holidays. We want to assure you that we understand the need for flexibility in planning travel during these particularly demanding times. Saying that, we want our guests to feel confident when booking, and we want to let you know that you can change or cancel your booking up to 2 days before the arrival date, without any charges.
For guests with existing individual reservations, including reservations with pre-paid rates that are typically more restrictive, we will allow arrival date changes for any later date within this season or even for summer of 2021 without charge up to 7 days prior to arrival.
FOCUS ON HYGIENE
We recognize that the COVID-19 virus has required all of us to be more mindful as we go through our regular activities. At our campsites we are working constantly to ensure the latest advice on hygiene and cleaning are met. Besides our ordinary cleaning and housekeeping routine, we are focusing on training and education of our staff for cleaning and disinfecting protocols. We keep our employees informed about the current situation and regarding the importance of personal hygiene to reduce the risk of any infection, regardless of character, and to be observant of symptoms linked to COVID-19. Furthermore, we are carefully following the development of the recommendation issued by the health authorities and are updating our procedures and protocols accordingly.
Some of those include:
- administering general suppression of the transfer of COVID-19;
- access to disinfection materials to all of our guests and staff;
enhanced disinfection of all mobile homes, sanitary and other accompanying facilities.
STAYING IN TOUCH
We are closely monitoring the developments of COVID-19 pandemic and following the guidance of the World Health Organization (WHO) and local health and government authorities. We are reinforcing these agencies’ recommendations on the appropriate health and safety measures in our operating. In the event of any novelty or decision affecting the operation of our campsites, we will contact the affected guests and partners directly to provide them with new information, while also publishing it through our official website. We recognise that these are challenging times and whenever you are ready to travel, our entire Adriatic Kampovi team is looking forward to welcoming you to our beautiful Croatian coast.
For any questions or queries, please do not hesitate to contact us anytime at firstname.lastname@example.org. We will respond to all inquiries as quickly as possible.